SG Protocol App

SG Protocol – Professional Customer and Client Interaction

In a very competitive business environment today, many corporations try to achieve product and service differentiation to capture a larger market share and boost their sales and bottom lines. These product and service differentiation activities include branding initiatives to set their brand apart from the rest of the competition, providing better quality products and services, having better customer service and loyalty programmes etc.

One often overlooked aspect of product and service differentiation is having an established interaction and engagement system in a corporation when interacting with customers and potential clients/VIPs. Having a successful interaction and engagement often not only strengthens the relationship with customer and clients, it also in directly serves to increase the brand value and enhances the confidence of customers and clients have in the corporation’s offerings and leadership.

SG PROTOCOL PTE LTD is able to establish a system of customer and client /VVIP interaction and engagement in a corporation. It also provides protocol and cross cultural solutions to various occasions and interactions that a corporation will be involved in.

These include:

MOU/Contract Signing Ceremonies

Conferences

Business Meetings

Business luncheons and Dinners

Products/services launch events

VVIP visits ( Ministerial, Board of Directors)

Social visits by VVIP clients to host corporations/country

Press conferences

Trade Shows and Exhibition

SG Protocol Ltd can provide the following services & solutions:

Events/ Ceremonies/Business meeting/Dinners/Luncheons Planning and Organisation consultancy

Operations and execution of protocol function at events/ceremonies/business meetings

VVIP and clients interaction programme

Liaise and advice on security management

VVIP meet and greet services

Invitation and registration services

Cross cultural advice and sensitivities ( as applicable)

Protocol and some etiquette appreciation training to internal staff of the corporation