CAP Administrative Professionals Flashcard

CAP carte professionnelle des professionnels de l'administration

CAP Administrative Professionals Flashcard

Administrative Specialists, or secretaries, provide office support to organizations by performing a variety of tasks, like answering phones, greeting visitors, making copies, preparing and filing documents, taking notes and managing correspondence. A great portion of the work day may be spent sitting at a desk.

These professionals are not always required to become certified, but those who do follow that route can seek general certification or specific certification in the field in which they work, such as law or medicine.

General and industry-specific certifications are available for administrative professionals. General certifications include the International Association of Administrative Professionals' (IAAP) CAP credential and the International Virtual Assistants Association's (IVAA) Certified Virtual Assistant credential. Legal Secretaries International, Inc. and NALS (a national association for legal professionals) offer certifications for legal administrative professionals. The National Healthcareer Association offers the CMAA credential. Certification requirements vary by organization and certification type, but most include the appropriate combination of education and experience as well as passing exam scores.

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