d2h CC Agent


2.0.4 par d2h
Sep 22, 2020 Anciennes versions

À propos de d2h CC Agent

Application d2h CC Agent

Simplified Log -in Process: Log -in with Dealer Registered Mobile No. -> Enter OTP -> Submit

De-Cluttered Home Page : Only two work streams for a clean look -> Existing Customer & Add New Customer

Existing Customer: All previous work streams related to an existing customer are now housed under this Category. Dealer will only need to enter Customer Credentials Once and not Multiple Times!

Account Details: Subscription & Pack Details along with full visibility of subscribed channels/ Add-on/ Combo per Smart Card along with feasibility to see Last 5 transactions!

Recharge Journey: Now dealer can conveniently Recharge with Auto-filled Full Month Recharge Value or Long Term Recharge Offers or Best Offers basis customers’ eligibility. Dealer also gets clear understanding of benefits earned on these recharges

Modify Pack: Pack change journey simplified with options to choose Broadcaster Bouquets, Add –Ons, Ala-Carte across Genre & Broadcaster. Visibility of lock –in and unavailability of deletion under lock -in also included

Remove Channel: Quick 4 Click Journey to remove any add-on/ ala-carte/ VAS from smart card(s)

Service Request (SR): Now instantly raise SRs from dealer app

Heavy Refresh: No Need to select from Long List of Options. One button does it All!

Menu Drawer: New Features like Scorecard, Channel List, Supervisor Details, Recharge Reversal & Training Videos are Introduced in the new app to make the dealer aware of his performance

My Account: Detailed view of Commission History & Transaction History available to dealer in one click

Scorecard: Dealers can track their Month on Month performance of Gross Adds’ Target, Quality of Acquisition, Voucher Stock, and FTR Due

Channel List: Latest Cannel Leaflet in market available as pdf

Supervisor Details: Contact info of mapped Distributor, ASE, CSM, CBH & Dealer Helpline

Recharge Reversal: All recharges done in a particular day can be reversed until 2300 hrs that day

Select a recharge from list -> Recharge Reversal -> Enter correct Customer ID/ RTN -> Submit

Training Video: Videos with new features on the app and necessary dealer communication/ features shall be uploaded here

Quoi de neuf dans la dernière version 2.0.4

Last updated on Sep 23, 2020
Bug fixed

Informations Application supplémentaires

Dernière version

2.0.4

Telechargé par

Kyi Min

Nécessite Android

Android 5.0+

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