Device Angel

Un outil de formation en temps réel avec soluces d'utilisateur à l'écran et sonore

A live training tool with onscreen & audible user walkthroughs, providing

real-time trouble shooting. This helps users learn new processes and

technologies faster than ever.

• The ability to add static guides and video guides

• For enterprise customers, we can provide their own instance with

access to the Guide Builder

• This will feed the MIHelp dashboard in MISymec

• Effective in-application training

• Fast adoption of new apps or processes

• Increase uptime and lower training and support costs

• Empowers users to resolve issues quickly and efficiently

• Reduce no fault found returns

• Reduced helpdesk calls