Drooto

Drooto fournit une plate-forme pour résoudre tous vos services électroniques ou les besoins de réparation

At Drooto, we understand that your key home, electrical or kitchen appliances play a major role in your life. When these key appliances break down, you definitely would require an expert to handle the repair. That’s when you need Drooto. With over 30 years of experience in the electronics and electrical field, Zaman Group is proud to introduce Drooto – a web and app-based platform created to solve all your home electronics and electrical service needs.

Drooto currently operates in over 10 major cities in Bangladesh including Dhaka, Tongi, Sirajganj, Bogra, Rangpur, Pabna, Jhenaidah, Khulna, Barisal and Feni. With over 13 service centers, Drooto directly employs over 100 dedicated technicians trained to provide on-demand services to a consumer within 3 days. By dialing Drooto Helpline at 09678 767676, or by booking in Drooto's Web or Mobile App, any consumer can request for a free check-up of their faulty products, or call any Drooto Service Expert home for any on-demand services.

Reasons why Drooto is successful can be boiled down to six key principles that make it very hard for competitors to compete with Drooto.

1. Own Staffs: From friendly and informative technicians, to experienced managers, all of the staffs working for Drooto are directly employed by the company. Hence, be prepared to get the best and most dedicated service from their end.

2. On-Time Service: People at Drooto know how important home appliances product is to their customers, so they promise to return the appliances back to the customers in perfect condition as quickly as possible, and keep them informed about every step of the way through their website, app or Drooto Helpline.

3. Huge Service Network: With over 13 own service centers in major cities of Bangladesh, Drooto Team can proudly say that they have a massive service network. Drooto promises to open 5 more service centers in the coming months and keep on expanding their network.

4. Trained Professionals: Being a Service Partner of country’s leading multi-brand electronics retailer, Best Electronics, Drooto gets the exclusive opportunity to get regular training directly from leading global brands like Hitachi, Sharp, Whirlpool or Panasonic.

5. Standardized Pricing: Drooto believes in transparency when it comes to pricing. All their services or spare parts follow a uniform pricing strategy which means no matter where you get your service done, Drooto will have a fixed rate that will ensure their transparency.

6. Free Diagnosis: If you’re not sure what’s wrong with your product, Drooto will be more than happy to diagnose it for free. Once they find out what is needed for your repair, they will contact with you. You can elect to continue with a repair, or not, the choice is yours.