Genexis

Genexis India Support application ensures support with just one-click.

With Genexis India Support application for iPhone and Android you can ensure support in a easy and simple with just one-click directly on your phone. This is the first application created for Fiber-to-the-home (FTTH) support and ensured the complete online handling for any support related enquiry.

As a Logged in customer you can:

- Contact support with one-click, and connect to your dedicated engineer through a special routing functionality

- Register a technical query or any other support related enquires

- Register hardware RMA , with complete online tracking

- Get latest news from Genexis and alert for new Software releases.

- Check tracking of every call and report with unique ticket ID, to ensure right follow up

We will be available anytime for your support, with the most advanced setup in the market.

See also our video for instructions:

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