myExcitel

Save yourself time with "my Excitel" app!

Save yourself time with "my Excitel" app through changing your details, requesting payment collection, basic troubleshooting and escalating no connectivity issue.

You could find detailed installation instructions here: http://customers-help.excitel.com/howto/activate-myExcitel-app

Billing

• View your plan

• View your Internet connection expiration date

Manage Your Account Information

• View Account information

• Change your self-care password

• Edit your contact phone number and e-mail address

Troubleshooting

• View your "Last Attempt Failure Detail"

• "Reset MAC" of your Internet connection

Appointments

• "Request Payment Pickup" through single button

Contact Us

• Create Case with issue report