MyMobile

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An app for effective customer self-service

BOOST YOUR CUSTOMER SELF- SERVICE WITH MYMOBILE!

Using MYMobile you can provide better service to your customers, enabling you to convert prepaid to recurrent customers while realizing new business opportunities.

• Differentiate your product from competitors

• Extend customer relations to prepaid customers

• Increase customer satisfaction and so lower churn with less effort

• Your customer maintains control while buying additional packages

CUSTOMER SELF SERVICE

Around the globe numerous mobile service providers run their customer self-service with MYMobile. Offer your customer freedom and independence previously unknown.

• Integration of credit card payment means maximum flexibility.

• Recharge effortless without sharing with a costly distribution network

• One time and recurrent packages just intime on demand

INDIVIDUAL PRICING

Subscriber individual plan creation allows you to cross-sell without effort!

• Your subscribers manage their account without customer care interaction – increase ARPU by lowering care costs

• Immediate access and activation of products and services

• Turn prepaid into recurrent hybrid customers, based on their demands and budget.

ALL IN ONE SERVICE MANAGEMENT

Optimal Service Management with MYMobile – Improve your service processes and quality for increased customer satisfaction and lower costs!

• Pre-integration into care and ticketing assures higher efficiency through self care capabilities and improves customer experience

• CRM integration increases customer transparency allowing for tailor made services.

• Marketing is tailored and customer- focused – even across prepay and hybride propositions