NethCTI 3

NethCTI interface d'un système téléphonique avec une entreprise système d'information

NethCTI is a technology that allows a phone system to interface with a business informative system. More specifically , through the messages , it lets you know who's calling from his phone number , to recognize the service they need and to provide information consistent , taking them from a company database CRM

Features:

• Calls management: Mobile Extension, Forwarding, Voicemail, Recordings...

• Phonebooks: Centralized, personal, Shared, Short Numbers and Business DB

• Notes and Post-It

• Call log: Done, Received, Lost, SMS and Post-It

• Integrated Communication: Call, SMS and Post-IT

• Voicemail management

Requirements:

** NethVoice 14 **

** NethCTI Server v3 **