OZ FIELD SERVICE

OZ FSM est une application mobile pour les petites et moyennes entreprises de services de champ moyen.

OZ FSM (Field Service Management) is a cloud-based mobile service for various field service companies which provides installation, MA inspection and repairing services.

OZ FSM cloud service provides online service order processing, job tracking and billing with your mobile devices more efficiently than offline work process with paper forms before.

OZ FSM cloud service is optimized for small to medium sized field service companies.

With OZ FSM, field service companies can do:

Job creation: create work orders automatically or manually

Scheduling & dispatch: Schedule an appointment date and assign a technician

Service report: Create e-report with billing information instead of paper report

Management: manage company resources and monitor job status

Industries:

HVAC

Elevator/Escalator

Computer

Banding machine

Security

Delivery

Installation, inspection and repair service for other systems, equipment and facilities.

Benefits:

Keep track of job status in real-time

Effective utilization of people and time

Save paper related costs

No loss or damage of service reports

Improve customer royalty and renewal rate

Technician looks more professional

No need to hire IT staffs

Advantages:

Service e-report includes service description as well as billing information

Send service e-report to office and customer immediately after submitting the job

Automatic input of price by selecting a repair part from the part list

Automatic calculation of total price including parts, labor and tax (no human error)