STAR GRADE TMC

System to Track, Analyse, Redress Grievances & Demands within Thane City

Are you a responsible Citizen? ? ? ? Are you yourself concerned of the City roads you travel on? ? ? ?

Every time you witness an accident because of a pothole, do you bring it into the Civic Body's attention?

Or if you experience a bumpy ride to your home or office, do you care to make it better or atleast report it to the concerned department?

You neglect it and others pay for it ! ! ! !

This application, STAR GRADE is an initiative taken by Thane Municipal Corporation to provide a ultimate citizen friendly solution where people can report their grievances related to the Road Maintenance work around them. This application helps you to report the complaints directly to the senior authorities of the Civic Body resulting instant response from the Public Works Department of the Thane Municipal Corporation. Complaints are forwarded to the concerned Contractors/Agencies in no time.

STAR-GRADE stands for System to Track, Analyse, Redress Grievances & Demands. You can log in to the guest account of the Thane Municipal Corporations grievance tracking portal stargrade.thanecity.gov.in

This system is developed by Probity Soft Pvt. Ltd.

How To Use :

Three Simple Pre-Settings :

1) Go to ‘Settings’ -> ‘Location’ -> Enable Location to "ON"

​​2) Check your Camera's "Location Tag" Or "Geo-Tag" in the camera settings. The feature related to location must be enabled.

3) Make Sure your smartphone has a good Data Connection

Open the Downloaded STAR GRADE Application and Report Every Single Pothole you spot in your Area. Be it a rough patch or a tiny little pothole. If you ignore it, it will b a pothole filled with water in hours. Remember, its Monsoon Rains.

Report now and be a responsible citizen ! ! ! Happy Monsson ! ! !

For Other Operating systems like IOS, Windows, Symbian, Blackberry we have made a mobile friendly site which can be accessed from stargrade.thanecity.gov.in

Potholes - The major talk of the city in monsoon really came into every citizens knowledge when Pothole Tracking System was launched 4 years back for Mumbai City. Pothole from every corner of the City were reported by the citizens. Citizens overall the city were involved when they reported most of the Potholes every time they spotted one.

Probity Soft Pvt. Ltd. launches a similar grievance tracking application for Thane City. Soon launching a complete system of grievance tracking where along with Road work grievances, citizens can report all other grievances like illegal construction, street light complaints, garbage complaints, illegal banners/hoardings, water contamination, public toilet cleaning, electricity complaints and many more.

For more details, log on to stargrade.thanecity.gov.in