TimenTask - Support

app de soutien permet à votre client pour générer des billets de partout à tout moment.

TimenTask Client Support app helps your client to generate tickets from anywhere anytime , which will automatically assigned as Task in Timentask App - Realtime Productivity Tool.

Hassle free client support - Anywhere Anytime

- Enable end users to raise tickets from the mobile app in minutes

- Chat with support team directly

- Chat with their own designated team member

- Directly generate ticket from chat

- Keep notes or logs of generated tickets

- Can do image, video or dropbox attachments through app

- Get important Status updates of the tickets

- Notification received on status change or close of the ticket

Manage your support tickets on the go

- Get Notified as soon as Client generate ticket

- Assign ticket in secs as task to any of the technicians or service person for clear ownership Status got automatically updated as soon as work done on the task

- Create, manage, and close support tickets

- Mark scheduled and actual start and end times to keep track of schedule compliance

- Add subject, description, attachments, resolutions, tasks and notes

- Take a picture from your phone and automatically add as attachments to the tickets

- View all the details of your ticket including conversations in a single pane

- Get important ticket updates as push notifications

Note: This is not a standalone application. To log in, you must have downloaded and installed TimenTask -Client Support App. You must have login account with Timentask as Client User.