V-Serv

Maintenir l'excellence des performances du support fournisseur et son professionnalisme (utilisateur privé uniquement)

V-Serv (for Vendor) is a simple mobile application that has many features :

- Real time inform user for ticket activity process

- Help monitor technicians performance (kpi) for ability to handling tickets

- Help technicians supervisor and technicians in charge to operate and monitoring progress problem ticket in details

- Control and measure performance service level (Sla)

- Contract Service timeline information

- Technician manager can Assign, Enable and Disable technician in charge on certain services

- Handling Ticket transfers/Assign between technician in charge (pic)

- Real time event Ticket Activity (log activity)

- Improve communication between user and technician directly

- Real time Location problem ticket and workers

- Real time chart

- Real time Notification

- Upload Images and Documents

- Online messaging between clients and vendors

- Can be used in many business sectors that have Clients and Vendor Relationship

- Can handle multiple Vendors and Technicians simultaneously

Note: please install V-Serv (for Client) if you are client user and client user supervisors

purchase : please email to [email protected] for further details